The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast on the top floor was a good experience! The Pho served was even better than what we had tried in the streets.” view full review
Beautiful Rooms!
“The rooms were beautifully designed and spacious, providing a very comfortable atmosphere for relaxation.” view full review
Excellent Assistance!
“The service was really good with the staff eager to help, particularly in arranging cabs and exchanging money, making our stay seamless.” view full review
Relaxing Atmosphere!
“The hotel exuded a relaxing atmosphere, allowing us to unwind thoroughly after our busy days exploring the city.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Yoga class
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Beach umbrellas
Leisure/ TV room
Spa & wellness centre
Sauna
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Patio
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
39-41 Hang Ga Street, Hoan Kiem Dist,
Hanoi,
Vietnam,
10000,
Ha Noi Municipality
Map view
39-41 Hang Ga Street, Hoan Kiem Dist,
Hanoi,
Vietnam,
10000,
Ha Noi Municipality
City landmarks
Monument
Ho Chi Minh Mausoleum
2.2
km
Museum
Hoa Lo Prison
1.2
km
Quoc Tu Giam Street Dong Da District
Temple Of Literature
2.0
km
Museum
Vietnam Military History Museum
1.2
km
Church
Saint Joseph Cathedral
860 m
Museum
Vietnamese Women's Museum
1.7
km
Dinh Tien Hoang St.
Temple of the Jade Mountain
1.1
km
Pagoda
One Pillar Pagoda
2.0
km
Castle
Thang Long Imperial Citadel
1.5
km
Tran Nhat Duat Street
Long Bien Bridge
1.5
km
Library
Hoan Kiem Lake
1.0
km
56 Hang Chieu Dong Xuan
Old City Gate
670 m
Lake of the Restored Sword
1.0
km
Monument
Flag Tower of Hanoi
1.3
km
Museum
Vietnam Fine Arts Museum
1.5
km
Theatre
Thang Long Water Puppet Theatre
930 m
Square
Ba Dinh Square
2.1
km
Pagoda
Tran Quoc Pagoda
2.3
km
Church
Cua Bac Church
1.4
km
Museum
Vietnam National Museum of History
2.2
km
Pagoda
Quan Thanh Temple
1.9
km
87 Ma May Street Hoan Kiem District
Ancient House
820 m
Quan Thanh Street
Truc Bach Lake
1.8
km
Event hall
Friendship Cultural Palace
1.4
km
Theatre
Opera House
1.9
km
Museum
Ho Chi Minh Museum
2.3
km
Park
Lenin Park
2.1
km
Palace
Presidential Palace
2.3
km
Nearby
cnr P Hang Buom & P Hang Giay
Bach Ma Temple
470 m
Hang Duong
Hanoi Night Market
580 m
Restaurants
Serene Cuisine Restaurant
140 m
16-18 Bat Su Street,Hoan Kiem Distr,on the 8 floor of Serene Boutique Hotel
Cabine Cafeteria
50 m
25 Hang Ga Street
Purple Cherry Restaurant
100 m
1A Cua Dong Street
Tannin Wine Bar
80 m
46 Hang Vai
An Nam Parlour
120 m
24 Hang Vai St.
Comga Cafe & Restaurant
100 m
1 Cua Dong Corner of Cua Dong and Hang Ga street
Hanoi Charm Restaurant
150 m
No 46 Bat Su Str Old Quarter
Viet Cooking Class & Restaurant
100 m
1B Cua Dong Street
Kamasutra
140 m
27 Hang Phen Street
Apron Up Restaurant
180 m
66 Bat Su Street Old Quarter
La Vong Grilled Fish
320 m
14 Cha Ca Hang Bo
Grandma's Restaurant
340 m
6A Duong Thanh Hoan Kiem
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
8.6/10
Great
Rooms
8.8
Location
9.3
Service
9.2
Dining
8.0
Guest reviews
8.6/10
based on 6 reviews
9.4
9.4/10 based on 1593 reviews
William
United Kingdom,
March
2024
8.4/10
I absolutely enjoyed my stay at this hotel! The rooms were very nice and up to a 5-star standard; I would gladly stay here again and recommend it to others. The size and cleanliness made it a good experience overall. However, I was a bit concerned about the balcony situation as it was only accessible by climbing out of the window onto a small fenced area that I didn't consider safe.
Rooms
9.0
The rooms were very nice and up to 5-star standard, making it a good experience. They were a good size and clean.
Service
9.0
The staff were incredibly helpful and friendly, they went above and beyond to ensure we had a great stay. From arranging tours and transfers to recommending local services and offering us a room after checkout, their care felt like being part of a family.
Location
9.0
The location of the hotel was perfect for sightseeing and walking to sites in the old quarter. Being near the night market and the lake/park made it very convenient for exploring the area.
Dining
7.0
The dining experience was decent overall, but I would have preferred to see a bit more variety in the menu. The breakfast was okay, but I felt there could have been improvements, especially with the pastries.
Facilities
8.0
The hotel offered various amenities and services like room service, car hire, and tours/ticket assistance, enhancing the overall stay experience.
Kelly
United Kingdom,
March
2024
8.8/10
The hotel offers very tidy and beautiful rooms that are at a five-star standard. The rooms are small but very cozy and clean with a very responsive help desk. The service is super friendly and very helpful from the front desk to housekeeping and restaurant employees. The location is great, right in the bustling old quarter area, with many good restaurants, bars, and shopping options nearby. The dining experience is just amazing with a wide range of fresh fruit and great Pho. Overall, a great choice for your stay.
Rooms
9.0
The rooms are very neat and help desk is very responsive.
Service
9.0
The service is super friendly and very helpful.
Location
9.0
The location is in a great area with many good restaurants, bars, and shopping options nearby.
Dining
9.0
The dining is just amazing with a wide range of fresh fruit and great Pho.
Facilities
8.0
The facilities are modern and convenient for a pleasant stay.
Patricia
United States,
February
2024
9.0/10
Wow! I just had the most amazing stay at this hotel. The rooms are spacious, clean, and beautifully decorated with a king-size bed and a stunning jacuzzi overlooking the city. It’s so peaceful and quiet, away from the noise. The only downside is that you have to book in advance.
Rooms
9.0
The rooms were clean, a bit outdated but very large and tastefully decorated, with a king-size bed and a beautiful bathroom featuring a jacuzzi with city views. The peace and tranquility were a huge plus!
Service
10.0
The service was exceptional. The staff really went out of their way to make sure our stay was fantastic. They even helped arrange alternative transportation for us when the trains were fully booked during a festival weekend. Truly above and beyond!
Location
9.0
The location couldn’t be better – right in the old quarter but slightly away from the hustle near Hoan Kiem Lake. Walking distance to markets, great restaurants, shops, and the Fri-Sun night market. Perfect for exploring the town!
Dining
8.0
The dining experience was satisfying with tasty and plentiful options. However, the spread may not cater to all international palates. Nonetheless, it was good overall.
Facilities
9.0
The hotel facilities were great, offering everything you could need for a comfortable stay.
Dick
United States,
January
2024
9.0/10
My stay at this hotel was absolutely delightful. The rooms were exceptional, with a lovely comfortable bed, a great little balcony, and a good sized room overall, totally worth the extra money. The service was top-notch, the staff went out of their way to make our visit to Hanoi fabulous, incredibly friendly, and very helpful. The location couldn't have been better for exploring the Old Town and other sights, right in the heart of the bustling city with friendly staff and clean, comfortable rooms. However, the dining experience was good with many choices but included a limited breakfast selection. Overall, a great value for money stay.
Rooms
9.0
I loved my room here! The bed was super comfortable, and the little balcony added a nice touch to the room. Overall, the size of the room was great.
Service
9.0
The service here was exceptional. The staff was really friendly and attentive, ensuring our first visit to Hanoi was truly memorable.
Location
10.0
The location of this hotel is perfect! It puts you right at the heart of Hanoi life, walking distance to the lake, shops, market, and amazing food spots.
Dining
8.0
The dining experience was enjoyable with a good variety of choices, though the breakfast options were somewhat limited.
Facilities
9.0
The facilities here were great, making my stay even more convenient and enjoyable.
Michael
United Kingdom,
December
2023
9.0/10
I had a fabulous stay at this hotel! The rooms were spotless and wonderful, equipped with all the necessary amenities. The service was exceptional, with the staff being exceptionally kind and passionate about their jobs. The location was ideal, close to main tourist sites but away from the busy backpacker area. The dining experience was superb with plenty of food choices. Overall, a great value for money!
Rooms
9.0
I was impressed by the spotless and wonderful rooms that had all the required amenities.
Service
9.0
The staff was incredibly kind and welcoming, going above and beyond to assist me during my stay.
Location
10.0
The hotel's location was perfect, within walking distance of major tourist attractions and situated at the heart of Hanoi life.
Dining
8.0
The dining experience surpassed my expectations with a wide variety of delicious food choices.
Facilities
9.0
The hotel facilities were top-notch, offering everything I needed for a comfortable stay.
Albert
United States,
October
2023
8.4/10
The hotel staff was really helpful and friendly. The rooms were nice, with a decent window offering views of the street during my second check-in. There was a minor issue with the wifi box being out of range, but they quickly addressed it by moving us to a different room for one night.
Rooms
8.0
The rooms were nice and had a glimpse of the street from the window.
Service
9.0
The staff took great care of us and arranged a flawless trip to Halong Bay with transportation. They were always kind and helpful.
Location
9.0
The hotel is conveniently located for exploring the old town, with easy access to main attractions and near Hoan Kiem Lake. It's situated on a quiet street amidst restaurants and coffee shops.
Dining
8.0
The dining experience was more than adequate, offering a variety of traditional Vietnamese and western dishes. The food was surprisingly delicious.
Facilities
8.0
The hotel offers good facilities, including spa treatments for guests.